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irctc toll free number | customer care contact number | email | online ticket booking | Complaints | cancellation

IRCTC ticket cancellation contact numbers

IRCTC Customer Care Number & Toll free numbers

IRCTC Toll Free Number: 1800-111-139 (24 Hours)
IRCTC Railway Catering Complaints Number: 1800-111-321 (Toll free)
IRCTC Customer Care: 139 (24 Hours)
IRCTC Delhi Customer Care: 011-3934-0000
IRCTC Mumbai Customer Care: 022-2530-0000
IRCTC Hyderabad Customer Care: 040-2530-0000
IRCTC Bangalore Customer Care: 080-2530-0000
IRCTC Chennai Customer Care: 044-2530-0000
IRCTC Ahmedabad Customer Care: 079-2530-0000
IRCTC Chandigarh Customer Care: 172-2530-0000

IRCTC General Information for Railway Tickets Booking

Cancellation E-Tickets: [email protected]
I-Tickets/E-Tickets: [email protected]
Shubhyatra Users: [email protected]
Mumbai Suburban Season Tickets: [email protected]
IRCTC Complaint Through E-Mail: [email protected]

Money Debited But Ticket Not Booked in IRCTC

Status in “My Transactions” Cause Action by IRCTC Action by Bank
Payment Settled but Ticket Not Booked •Passenger opted for particular berth at the time of booking and ticket not booked due to choice of Berth not available.
•Other reasons such as network failures etc.
Amount is credited back on next day to the respective Bank. Bank credits back the amount within 2-3 working days in Account through which booking was done.
Settlement Failed and Ticket Not Booked •System or network failure at Banks end or at PG before remitting Ticket Amount to IRCTC . Amount is not credited to IRCTC Account. Amount is with Bank. Bank will refund the money after due verification.

IRCTC has confirmed plans to set up over 50 multi-cuisine meals plazas at significant railway stations throughout the nation during the current year. The Food Plazas will have modern furnishings, air conditioned ambience and 24* 7 functions to provide memorable experience to travelers with market driven competitive costs. IRCTC has lately inaugurated a Call Centre for Railway Enquiry. A Customer can dial 139 from anywhere in the nation and get all details from Indian Railways. For PNR Enquiry, you can also send an SMS. Write PNR in write option of your message box and your10 Digit PNR Number and send it to 139.

IRCTC Customer Care Number for Catering Related Issues

IRCTC Central Control Office Customer Care Number: 011-23345300
IRCTC Delhi Control Office Customer Care Number: 011-23221147
IRCTC Mumbai Control Office Customer Care Number: 022-22618067
IRCTC Kolkata Control Office Customer Care Number: 033-26601743
IRCTC Chennai Control Office Customer Care Number: 044-25353341
IRCTC Internet Ticketing Customer Care Number for Delhi: 011-39340000
IRCTC Internet Ticketing Customer Care Number for Chennai: 044 -25300000

IRCTC Tourism Helpline Numbers

IRCTC Tourism Delhi Helpline Number: 011- 23701100
IRCTC Tourism Mumbai Helpline Number: 022- 22644378
IRCTC Tourism Kolkata Helpline Number: 033- 22439045
IRCTC Tourism Chennai Helpline Number: 044- 64594959
IRCTC Tourism Chennai Helpline Number: 040- 66201263

IRCTC Corporate Office Contact Details

Address: Indian Railway Catering and Tourism Corporation Ltd., 9th Floor,
Bank of Baroda Building, 16, Parliament Street, New Delhi -110001
Contact Number: 011-23311263/23311264
Fax: 011-23311259

IRCTC Tourism Facilitation Center Head Office Contact Details

Address: 2nd Floor, STC Building, Jawahar Vyapar Bhavan, 1 Tolstoy Marg, New Delhi – 110001
Contact Number: 011-23701145/46/74 Fax No. 011-23701185
E-Mail: [email protected]

IRCTC Internet Ticketing Service Head Office Contact Details

Address: Internet Ticketing, State Entry Road, IRCA Building, New Delhi -110055
Fax: 011-23345400
E-Mail: [email protected]

IRCTC North Zone Offices Contact Details

IRCTC Zonal Office Contact Numbers & Address

Address: Rail Yatri Niwas Building, New Delhi Railway Station Complex,
Ajmeri Gate Side, New Delhi – 110002
Contact Number: 011-23234763, 23221146, 23221147 / 09717648888
E-Mail: [email protected], [email protected]


IRCTC Rail Neer Plant in Nangloi Contact Numbers & Address

Address: Rail Neer Plant, Northan Railways Wireless Station Area,
Opposite Nangloi Bus Depot, Nangloi, Delhi -110041
Contact Number: 011-65152575/ 25949774
Fax: 011-25949773

IRCTC Registered Office in Lucknow Contact Numbers & Address

Address: Paryatan Bhawan, 2nd Floor, C-13, Vipin Khand, Gomti Nagar,
Lucknow – 226010
Contact Number: 0522-2305522/44
Fax: 0522-2305533

IRCTC Registered Office in Jaipur Contact Numbers & Address

Address: 708, 7th Floor, Crystal Mall, Sawai Jai Singh Highway, Banipark,
Jaipur – 302016
Contact Number: 0141-4020194/ 4020198
Fax: 0141-4020193

IRCTC Registered Office in Chandigarh Contact Numbers & Address

Address: SCO-80-81-8, Sector 34A, Chandigarh -160034
Contact Number: 0172-4645795, 6572156
Fax: 0172-4645795

IRCTC South Zone Offices Contact Details

IRCTC South Zone Control Office Details

Address: 6A, The Rain Tree Place, No. 9 MC Nicholas Road, Chetpet, Chennai- 600031
Contact Number: 44-28363453 / 044 -28362430
Fax: 044-28361997
E-Mail: [email protected]

IRCTC Registered Office in Ernakulam Contact Numbers & Address

Address: C.B. Royale Building, 2/2 – Dr. Rajkumar Road, Rajaji Nagar, Banglore -560010
Contact Number: 080-23123877

IRCTC Rail Neer Plant in Palur Contact Numbers & Address

Address: Rail Neer Packaged Drinking Water Bottling Plant, Palur Railway Station,
Village And Post Palur, Taluk- Chengalpattu, Distric- Kanchipuram(Tamil Nadu) – 603101
Contact Number: 044-27437007

IRCTC South Central Zone Office Contact Details

Address: 2nd Floor, AM Sri Classic Complex, Sarojini Devi Road, Secunderabad -5000071
Contact Number: 040-66201263 / 040-27800648 / 040-66321260
Fax: 040-66201264
E-Mail: [email protected]

IRCTC East Zone Offices Contact Details

IRCTC East Zone I & II Zonal Office

Address: Old Koilaghat Building, Ground Floor, 3, Koilaghat Street, Kolkata 700001
Contact Number: 033-22439045 / 22133207
Fax: 033-22439046
E-Mail: [email protected]

IRCTC Registered Office in Bhubaneswar Contact Numbers & Address

Address: A-0/1, Ground Floor, Bhubaneshwar Fortune Towers,
Chandra Shekhar Pur – 751023
Contact Number: 0674 -2303657
Fax: 0674 -2301853

IRCTC Registered Office in Patna Contact Numbers & Address

Address: Boscomaun Tower, 4th Floor, West Gandhi Maidan, Patna – 800001
Contact Number: 0612-2205801 / 2213993
Fax: 0612-2213993

IRCTC Registered Office in Guwahati Contact Numbers & Address

Address: 4D, Mandvi Aptts., In Front of Ranvirra Bhawan, GNB Road,
Ambari, Guwahati, Assam – 781001
Contact Number: 0361-2737122
Fax: 0361-2737123

IRCTC Rail Neer Plant in Danapur Contact Numbers & Address

Address: Rail Neer Plant, Loco Colony, South of RPF Barracks, Khagaul,
Danapur, Patna – 801105
Contact Number: 06115 -232557 / 0612 -6500650
Fax: 06115-232557

IRCTC Local DHR Tourism Coordinator Contact Numbers & Address

Contact Number: 9434049405

IRCTC West Zonal Office Contact Details

Address: 2nd Floor, New Administrative Building, Central Railway, CST,
Mumbai – 400001
Contact Number: 022 -22618062
Fax: 022 -22618066
E-Mail: [email protected]

IRCTC Registered Office in Bhopal  Contact Numbers & Address

Address: 2nd Floor, Bank of India Building, Arera Hills, Bhopal -462004
Contact Number: 0755-2577011
Fax: 0755-4057982

IRCTC Registered Office in Ahmedabad Contact Numbers & Address

Address: 5nd Floor, Pelican Building, Gujarat Chamber of Commerce and Industry,
Ashram Road, Ahmedabad – 380009
Contact Number: 079-26582673-75
Fax: 079-26580735

Incoming search terms:


  1. mere account se paisa kat gaya but pnr no. nahi mila maine 28th October 14 ko amh to cnb jisme RAC 60 hai.please send me my pnr no.

  2. 9824408268

  3. mera ticket rac ka hai to mai journy kar sakta hu ya mera ticket cancel ho jaye ga

  4. Me ek tatkal ticket kiya tha Jo katihar to jandhar tak tha yah ticket 1 w/l tha aur yah cancel ho gya lekin paisa nhi mila eska tranjuction id hai 1002686280 hai

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